Services

1.877.OPTIVA1

We accept

"What a relief to realize that competence, effecitiveness and true understanding of your IT needs exists! We found 100 % satisfaction with Optiva Systems. All of our computer / IT problems were resolved fast and cost effectively with very easy communication and availability of Optiva technicians. We now feel confident that all of our IT needs will be managed with the highest level of knowledge and service available. Thank you Optiva Systems!

Mark Mijnsbergen, PT - Hands On Center for Physical Therapy

Services

UNIX/Microsoft Environments
On-Site and Remote Technical Support
CAD Systems Administration
Hardware Maintenance

Hardware Maintenance Levels:

Silver Care - Telephone support and next day parts replacement. Coverage hours: 8-5, M-F excluding holidays.

Gold Care - Telephone support (response within 1 business hour) and on-site support (within 8 business hours).

Platinum Care - Telephone support (response within 1 business hour) and on-site support (within 4 business hours).

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